Our office has a 24-hour cancellation policy. If you do not call to cancel or reschedule your appointment, more than 24 hours in advance of your scheduled appointment, you will be assessed a cancellation fee.
You may notify us by phone, e-mail, or text if you are cancelling or rescheduling. You can leave a message even if it’s on weekends or afterhours as your message would be time-stamped.
If you do not call to cancel or reschedule your appointment more than 24 hours in advance, for any reason, you will be assessed the following cancellation fee:
· $20.00 – Adjustments & Therapies
· $30.00 – 15 minutes Craniosacral
· $50.00 – 30 minutes Craniosacral
· $60.00 – New Patient Appointments
· $1.00 per minute for scheduled services- Massage & Exercise
If you are late for a massage or exercise session, you might not be able to get your full scheduled time. You will, however, be charged the full rate of your original scheduled service.
· 30 minutes- $45.00
· 45 minutes- $67.50
· 60 minutes- $90.00
· 90 minutes- $135.00
Please let us know in advance if you have any contraindications to massage such as, but not limited to, contagious illnesses or rashes.
A cancellation fee will be accessed for appointments transferred without 24-hour prior consent issued by our office.